Terms & Conditions
Full payment in advanced is required before we dispatch your order.
Once the payment is received, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your online order form and once the order is dispatched, you receive another notification email.
All items are originally listed in Euros. If you are purchasing jewelry from outside Europe, currency fluctuations may affect the final amount. Nonethless, we follow current currency conversions rates and fair prices to all customers outside Europe.
From time to time, Noyre will offer dicount codes via social media and email notifications.
Noyre have the right to further reduce their products and are unable to refund the difference to customers.
Please note that the below terms apply:
Disconut coupons can be redeemed for order on www.noyre.com.
More than one promotional coupons cannot be combined with any other discounts.
Promotional coupon can only be applied to full price items and not already discounted items.
Current coupon codes cannot be applied to previous orders in the past.
Noyre holds the right to (i) cancel any promotional coupon at any time (ii) refuse to allow any individual to participate(iii) change these terms and conditions
Promotional coupons does not include gift wrap fees.
VAT FREE SALES
All orders include VAT (19%) as per Germany trade law.
Majority of the items on Noyre are below 40 Euros. Most of the countries do not charge any import duties for small amount below 200 Euros. But in case, import duties are charged by customs office. Youare are liable to pay import duties to local customs office.
We accept the following methods of payment: Visa, Giropy, Sofort, Apple Pay, Debit Card, Maestro, Amex, Masterpass and MasterCard..
All items are made from sterling silver 925. Each and every piece is hallmarked with 925 stamp. Please check further details in Product FAQs.
RETURNS & EXCHANGES
We are more than happy to offer exchanges within 14 days. Please note you are liable to incur shipping cost.
In case for any reason you are not satisfied with your purchase, please return your order in original packaging within 14 days of order’s receipt. Shipping cost incurred will not be refunded. Please fill out the return form in Contact Us, we will process your request and will get back to you as soon as possible.
Noyre (Amandeep Singh)
13359 Berlin, Germany
For any questions regarding our jewelry, please contact us.
We aim to answer all email enquiries within 16 hours working hours.
If you plan to buy several jewelry pieces for yourself, bridesmaids or for other reasons. Please drop us an email with number of pieces you wish to order and we wil get back to you discounted prices.
All jewelry pieces are handmade from natural materials, in particular natural gemsones. There might be minor variations in actual apperance of gemstones. Yet we assure, items you will receive will be like pictures dispayed on the website.
We do not edit colors and contrast of our pictures and illustrate colours of gemstones as they actually appear.
All payments on Noyre.com are processed via most securest payment gateway Stripe. Noyre assumes no liability in any case for the functionality of this service. Noyre will not carry liability for any financial loss caused by the use of Stripe payment service. Having said that Stripe is used my majority of the biggest eCommerce clients and complies with EU laws.
Once an order has been placed, it cannot be cancelled.
You can request for return via Contact Us.
Furthermore, We hold the right to cancel any order between you and Noyre in case, we do not have items you haver ordered in stock.
In case we cancel the order, you will be notifies via e-mail and we will transfer back the money.
COMPLAINTS & CLAIMS
For any reason if you are not satisfied with your purchase, please let us know via contact us and we will get back to you with a resolution.
In case you do not receive your order within seven to ten working days from the dispatch date, Noyre shall have no liability to you unless you reach out to us via e-mail within 14 days from the order.
In case the items delivered are wrong or are damaged or defective, Noyre shall have no liability to you unless you reach out to us via e-mail within seven working days from the day order is dispatched.
In case you reach out us for issues with following conditions, our responsibility to you will be:
Deliver correct items in case you received wrong items.
Replace any items that are damaged or defective.
Refund the amount paid for the goods, if the request qualifies for refund.
As per EU law for any indirect or consequential loss not due to us or in case of any damages, Noyre shall have no liability to refund the amount to you.
For any theft of goods or delays due to shipping companies we cannot be held responsible. Nonethless, we have neve received any complaints so far. We send orders with reliable shipping companies like DHL and Deutsche Post.
We are happpy to invite you to participate in our #MyNoyre competition:
- 1.Upload your picture on Instagram and Facebook showing how you style your #Noyre jewelry pieces
- 2.Include #MyNoyre in the post (caption)
- 3.Every month we choose one lucky winner
The lucky winner get to personally choose Noyre jewellery worth up to €100.
So, get your favourite necklaces, statement earrings, delicate bracelets and fine rings now! We are looking forward to see all your creative pictures on Instagram.
COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY
Noyre is the operator of www.noyre.com and www.noyre.de
All items and content on this website are protected by copyrights, designs, trademarks and all other intellectual property rights.
Owner of the materials is Noyre and owenership is not just limited to images, video clips, audio files, jewelry designs, logos, , favicon, trademarks and other materials on this website, along with software and tools used in designing and develoing of this site. The rights are reserved and applicable acros the globe.
Anyone and everyone is strictly prohibited from:
Copying, editing, sharing, uploading or incorporating into any other website. Modifying or copying any registered or unregistered content/design owned by us, or doing anything that may jeopradize the reputation and goodwill of Noyre or infringement of any of the rights in the IP rights owned bY/or licensed to Noyre.